How can we help?
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
How do credits work?
Brokers use credits to unlock direct messaging with qualified renters. 1 Credit = 1 Unlocked Renter.
Is it free for renters?
Yes! Renters can create profiles, browse listings, and submit requests completely free of charge.
How do I verify my license?
Go to Settings > License Status. Enter your NYS license number, and our system will verify it automatically.
What payment methods do you accept?
We accept all major credit cards securely via Stripe.